Sushi Express begins investigation after customer finds suspected worm in salmon sushi

Sushi Express, a popular sushi takeout chain in Hong Kong, is conducting an investigation following an incident where a customer claimed to have found a suspected worm in a box of salmon sushi at one of their branches in Tsuen Wan. The incident was reported on social media platform Threads by a user, who stated that the sushi staff initially denied the presence of the worm, even though the customer was certain that it was indeed moving inside the sushi box. The customer subsequently returned the sushi and left the store.

Sushi Express has responded to the incident by announcing on Facebook that they have sent a sample of the sushi for third-party testing and will publicly share the results once they are available. The company emphasized that food safety is their utmost priority and expressed gratitude for the attention and feedback received from customers. The company's announcement was made in Chinese on the social media platform.

This is not the first time Sushi Express has faced food safety issues. In July, reports emerged that some local branches of the Taiwanese chain left cooked rice outside the refrigerator for over 16 hours without proper temperature control. Sushi Express defended itself by stating that it uses insulated boxes and a tamper-proof system for transporting rice, ensuring that the boxes remain closed during transportation.

Moreover, in May, a customer at a Yuen Long branch purchased a tamagoyaki roll, an egg omelette sushi, that was believed to have grown mould. Sushi Express apologized for the inconvenience caused by this incident and suspended the sales of tamagoyaki from that specific branch for the day. The company also offered a refund to concerned customers and stated that staff deep cleaned the store and conducted hygiene inspections at other locations as well.