“재고 처리 당한 기분”…무신사 믿고 간 뷰티 페스타, 부실 사은품 논란

The Beauty Festival held by online fashion and beauty platform Minsusa, known as Muvista, is being criticized for distributing expired or previously used products as gifts. The controversy has implicated the management and oversight of Minsusa itself. According to a thorough review by the Chosun Ilbo on November 24, after the three-day event in Seoul's Seongdong-gu Seongsu-dong area from November 21-23, some gift boxes given out during the event contained expired, deteriorated, or opened products.

One attendee reported receiving a damaged box and products with usage marks after opening them. The products included expired makeup from brand Tookyposchool, with a manufacturing date of August 2024, and a pen from Tookyposchool whose manufacturing date was recorded as August 2022. Consumers expressed frustration over the poor quality and condition of the products they received, feeling as though they were being penalized for long lines.

Other online users echoed similar complaints. The beauty brand Keychain noted that some of their products, including the Glori Glo Glo Luxury Glow Marble Lavender, had expired distribution dates. Minsusa acknowledged the inconvenience and is taking corrective measures. The industry insider commented that Minsusa bears responsibility for the mishandling, and that lax oversight could lead brands to exploit the event for unsold or problematic products. Minsusa has apologized and is working to address the situation promptly.