Company slaps ₹23.93 lakh defamation suit against woman over one-star Google review: 'Malicious allegations'
The case centres on a public review that the company claims caused significant damage to its reputation and business.
Ohio manufacturing company Starr Manufacturing Inc. has filed a ₹23.93 lakh defamation lawsuit against Julie Watson, a Columbus resident, over a one-star Google review. The company claims Watson maliciously alleged their quality and manufacturing practices were poor, causing reputational damage. Watson, who is not a customer, allegedly made false claims about the company's issues, and even offered to provide names and addresses of others who could confirm the allegations.
Starr Manufacturing seeks $25,000 in damages, including legal costs. Company lawyer Thomas Nader alleges the dispute stems from a personal relationship with an employee, not an actual customer experience, and denies the allegations. The case has drawn attention due to Starr Manufacturing's limited number of Google reviews, with this being the only one-star rating.
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