Exclusive-Dutch regulator fines Uber $966 million for automating driver suspensions, document shows
The Dutch Data Protection Authority has imposed a significant fine of $966 million ($825 million) on Uber for automating driver suspensions without proper notification, according to a recent decision. This penalty marks one of the second-largest penalties under Europe's General Data Protection Regulation (GDPR), surpassed only by a $1.2 billion fine imposed on Meta in 2023.
The Dutch regulator claims that Uber's automated system deactivated driver accounts without giving them adequate information, leading to serious infringements. Uber strongly disagrees with the decision, stating that the fine is disproportionate and that they provide both human reviews and opportunities for drivers to contest suspensions.
The case involves incidents from 2018 to 2022, initiated by a French complaint. The regulator calculated the fine as a fraction of Uber's 2025 annual turnover.
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