Exclusive-Dutch regulator fines Uber $966 million for automating driver suspensions, document shows
The Dutch Data Protection Authority has fined Uber $966 million for deactivating driver accounts through automated systems without providing sufficient notice, according to a report. This penalty is the second-largest issued under Europe's General Data Protection Regulation (GDPR), following a $1.2 billion fine imposed on Meta in 2023.
Uber strongly disagreed with the decision, stating it takes drivers' rights seriously and has both human reviews and opportunities for drivers to dispute suspensions. The regulator confirmed the decision, with the company's deputy chair expressing concern over the lack of human involvement and potential major consequences of computer decisions affecting drivers' income.
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