Any lane, any time: Plus activates JustGo ANPR toll payments across North-South Expressway minus Penang Bridge

KUALA LUMPUR, Aug 21 — Plus Malaysia has expanded its JustGo toll payment system throughout the North-South Expressway (NSE) network, with the exception of the Penang Bridge. The company achieved this through an automatic number plate recognition (ANPR) system that permits drivers to settle tolls utilizing any available lane. This expansion is the result of a successful pilot phase launched in early 2026, marking a significant advancement in the operator’s mission to streamline toll collection and deliver a smoother travel experience to the millions of highway users.

The JustGo system hinges on a registered vehicle’s plate number, which acts as the anchor for the payment process. As a motorist approaches a toll plaza, ANPR cameras capture the vehicle and facilitate the transaction through the payment method linked to the user’s JustGo account. This innovative approach removes the necessity for drivers to wait in queues for dedicated RFID or Touch n Go lanes, as the technology operates seamlessly across all lanes.

To access the service, motorists must download the JustGo app on either Android or iOS devices and register their vehicle plate number. The registration process necessitates the upload of a digital vehicle ownership certificate, which can be obtained from the Road Transport Department (JPJ) app. Lastly, a debit or credit card must be linked within the JustGo app to streamline automated billing.

The platform boasts flexibility, allowing a single JustGo account to manage up to ten distinct vehicles, making it a convenient solution for families or fleet managers overseeing multiple cars under one digital umbrella.

Plus Malaysia emphasizes that the activation of JustGo signifies a shift away from physical on-board units or tags, setting the stage for a broader transition towards a Multi-Lane Fast Flow (MLFF) system. This long-term vision aims to eventually eliminate physical barriers at toll plazas entirely. However, despite the widespread rollout, JustGo remains inaccessible on the Penang Bridge.

Motorists traveling to or from Penang Island via this bridge must continue employing existing payment methods until further notice. Plus has not yet provided a specific timeline for extending the technology to the bridge.