AI Agents Are Customers Now. AURa Is How I Take Notes on How They Shop
Agentic User Research accounting (AURa): what happened when I hired AI models to shop my own x402 store and kept honest records on every transaction.
AI agents are now customers, as demonstrated by a storefront run by the author and their AI agent partner. The experiment, called Agentic User Research accounting (AURa), involves subagents running through the marketplace to simulate purchases. The goal is to understand the models' user experience, where they struggle, and how to improve their journey.
The author notes that smart models, dumb models, and frontier models all have unique ways of interacting with the platform. They document their findings in a file called "AGENT_UX.md". The author observed that models can hold funds and settle payments without human intervention, but some struggle with syntax errors, leading to failures or successes in their purchases.
Some models perform well with structured data, clear direction, and good documentation, while others fail before their store even exists. The author emphasizes the importance of trust in AI agents and how they should be the first customers in history to provide a complete transcript of their visit for verification.
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