More council centres go cashless in Cape Town
The City of Cape Town expands cashless payments to more customer interaction and motor vehicle registration and licensing offices.
The City of Cape Town is set to extend its cashless payment initiative to three more customer interaction centres and motor vehicle registration and licensing offices starting September 1. This comes after a pilot program in Table Bay Mall and Durbanville customer interaction centre, MVRL offices, and Bellville MVRL office. The city plans to introduce the service at Strand, Brackenfell, and Kraaifontein facilities as part of the phased rollout.
Councillor Siseko Mbandezi, mayoral committee member for finance, stated that the pilot provided valuable insights that will guide the city's expansion plans. The city will keep monitoring the implementation and explore opportunities to expand the initiative further. This move aligns with the city's broader goal of modernising customer services and enhancing efficiency for residents and staff.
Additionally, the city has introduced an online appointment booking system for the expanded facilities. The city urges customers to prepare for the change by ensuring they have suitable payment methods when visiting the Strand, Brackenfell, Kraaifontein, Table Bay Mall, Bellville MVRL, and Durbanville centres.
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