Amazon delivery drone dumps Texas woman's parcel straight into her swimming pool — viral video surfaces the same week the company announces 500-city Prime Air expansion

Texas woman captures Amazon drone dropping package into pool, just as company announces 500-city Prime Air expansion

Lindsey Austen filmed her Amazon drone delivery going awry while waiting for her first drone-purchased item. The Texas resident was excited for her new arrival, but the video shows the drone buzzing over her pool, opening its door, and dumping the package directly into the water. The amusing footage surfaced this week, just as Amazon announced it would expand its Prime Air drone delivery service to 500 more U.S. cities and towns by the end of 2026.

The video, shared by ABC 7 News, depicts the autonomous drone hovering above Austen's pool as she exclaims "Oh my God" in anticipation. Suddenly, she yells "Oh ****" as the device drops the package into the swimming pool. In the announcement, Amazon stated that its drone delivery offers a wide range of products, from groceries and electronics to medications and household goods, and can be delivered in as little as 30 minutes.

Prime Air is currently operational in seven states, including Texas, where the unfortunate delivery took place.

Amazon claims its delivery service adheres to strict safety protocols, including FAA Part 135 certification and multiple independent systems that ensure drone operations remain safe and predictable. The company's Detect-and-Avoid system continuously monitors the surrounding airspace and environment, allowing the drones to navigate and make real-time decisions while in flight. The drone in the video did not collide with any obstacles, and no bystanders were harmed, despite the unplanned swimming pool delivery.