Epic expands AI ambitions with agent platform, Cosmos-powered predictions and workflow automation
As healthcare organizations rapidly adopt artificial intelligence technologies, electronic health record giant Epic aims to be the foundational layer, embedding AI and automation into clinical, operational and administrative workflows.
Epic, a leading healthcare technology company, has announced significant advancements in its artificial intelligence (AI) capabilities at its annual Users Group Meeting (UGM) in Verona, Wisconsin. The company unveiled a comprehensive suite of AI tools, clinical decision-making features, and workflow automation solutions designed to integrate seamlessly with electronic health records (EHRs).
Epic's AI strategy, known as "healthcare intelligence," aims to leverage the strengths of human judgment, empathy, and intuition alongside AI's ability to identify patterns in vast datasets. This approach is embodied in the company's flagship AI system, Ergo, which is built on Epic's EHR, patient portal MyChart, healthcare network, and clinical research platform Cosmos.
Epic's CEO, Judy Faulkner, emphasized that the company had delivered on its promises from last year's UGM, citing the successful completion of 84 out of 167 projects. She framed the event around the development of Ergo, an AI system that combines human expertise with AI's pattern recognition and rapid iteration capabilities. Faulkner highlighted Ergo's integration of the EHR, MyChart, Epic's healthcare network, and Cosmos to create a powerful, enterprise-level AI system.
The company is actively developing a range of AI tools, including Art, its clinical AI copilot; Emmie, a patient-facing AI assistant; and Penny, a copilot for revenue cycle management. These tools are designed to work together as an integrated AI system, with Art providing clinicians with concise summaries of patient records before appointments, Emmie engaging with patients before visits, and Art drafting notes during consultations.
Epic's AI capabilities are already being adopted by a growing number of healthcare organizations. Over 85% of Epic's customers now utilize AI-powered clinician and nurse summaries, which are in use at more than 300 health systems. Additionally, Chart with Art, an AI-native charting tool that listens to patient-clinician conversations and drafts notes, is now live at over 70 unique specialties and multiple clinical roles across more than 11 health systems.
Written by urgent.news from Fierce Healthcare's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
