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When AI Becomes the Travel Agent, Who Owns the Journey?

When AI Becomes the Travel Agent, Who Owns the Journey?

Watch more: Monday Conversation With Booking Holdings’ Daniel Marovitz Travel has always had a front door and an operating layer. The front door was the search box, the app or the website. The operating layer was everything the consumer rarely saw: payments, currencies, supplier relationships, fraud controls, compliance, refunds and…

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