Competition watchdog warns HelloBikeSG for attempts to propose price talks with rival Anywheel

The Competition and Consumer Commission of Singapore (CCS) has issued a written warning to HelloBikeSG, the operator of the HelloRide bicycle-sharing service, for attempting to engage in price negotiations with its rival Anywheel. The warning came after CCS investigated complaints from Anywheel regarding communications between the two companies.

The Commission found that in July and October 2025, a representative of HelloRide reached out to an Anywheel representative to discuss pricing, an action that was reported to CCS. Although no commercially sensitive information was disclosed and no actual price talks occurred, CCS emphasized that any such discussions between the two dominant operators in Singapore's shared bike market could have significantly impacted competition and consumers.

CCS expressed disappointment in HelloRide's conduct, commending Anywheel for rejecting the offer and reporting the matter. The commission urged all businesses to maintain independence in their market strategies and warned that anti-competitive behavior would not be tolerated. Any company approached with anti-competitive offers should decline and report the incident to CCS.

The commission also highlighted a leniency program for businesses involved in such activities, offering potential penalties reduction or waiver for information disclosure.