Insurer can’t reject theft claim over route permit, missing second key: consumer panel asks NIACL to pay Rs 3.60L to truck owner
The State Consumer Disputes Redressal Commission of Chandigarh has ruled that New India Assurance Company Limited (NIACL) must pay a truck owner Rs 3.50 lakh after their vehicle was stolen. The commission dismissed NIACL's appeal against an order directing payment, ruling that the lack of a valid route permit and missing second key were not fundamental breaches of the policy.
The insurer had denied the claim, citing these issues as well as delays in reporting the theft and the nature of the vehicle's old age. However, the commission found no merit to these arguments, stating that the theft was genuine and supported by an investigator's report. They agreed with the district commission's ruling that NIACL's repudiation of the claim was unjustified.
Written by urgent.news from The Indian Express's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
