Jawazat details how to complete unresolved transactions via Absher’s Tawasul service
Saudi Arabia’s General Directorate of Passports says the Tawasul service on Absher allows users to resolve transactions that cannot be completed online.
Saudi Arabia's General Directorate of Passports has revealed that the Tawasul service on the Absher platform allows users to address transactions that cannot be completed online. The service enables users to submit requests for such transactions without visiting passport offices in person. The directorate explained on its official X account that the Tawasul service facilitates the completion of procedures online via Absher, thereby enhancing efficiency and reducing effort for users.
To utilize the Tawasul service, individuals must first log in to the Absher platform, navigate to "My Services," proceed to "Passports," and then choose the Tawasul service. Next, they should click "Submit New Request," select the relevant department and sub-service, describe the request, attach the necessary documents, and finally, submit the request electronically.
The General Directorate of Passports stressed that this service is accessible solely through the Absher platform and encouraged users to take advantage of it when standard electronic services are unavailable.
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