Crypto wallet maker Trezor confirms 13,000 customers' details exposed in logistics breach
Even if your hardware is secure, quantum-ready, encrypted, and future-proof, no one is immune to a supplier letting the side down
Cryptocurrency hardware wallet provider Trezor has announced that a recent breach in its shipping partner's systems has compromised personal information for over 13,000 customers. The breach, which occurred between May 10 and August 8, exposed sensitive data for 11,742 US, UK, Swedish, Colombian, Brazilian, Italian, and Portuguese customers.
An additional 1,947 individuals had their names, cities, and email addresses exposed. Trezor's logistics partner, ShipMonk, is currently investigating the incident, which may have occurred with orders placed before the affected time frame. The company assures that its own systems and devices remain secure, but warns customers to be vigilant against potential phishing attempts.
Trezor has reached out directly to affected customers, urging them to verify communications through official channels and discouraging the sharing of wallet backup information. This marks the first incident of its kind for Trezor, founded in 2013. To prevent future breaches, Trezor is developing an Anonymous Delivery option that will allow customers to place orders without revealing their home address or real-world identity.
This service, set to launch in Europe by September and in the US by year-end, will utilize unbranded packaging and generic sender labels. Meanwhile, a rival crypto wallet company, Cake Wallet, humorously suggested Trezor customers use an old smartphone with Cake Wallet installed instead.
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