Survey: AI popular – but distrust remains high when it comes to finances
Mobile payments are becoming increasingly popular, but when it comes to AI and investments, the fear of data theft and fraud remains high. What's behind it?
A majority of Germans hold an open-minded attitude towards the use of Artificial Intelligence (AI), according to a survey conducted by Forsa for Visa. Of the 1,010 adults surveyed between June 23 and July 3, 63% believe they could assign tasks to an AI agent. However, the survey also revealed significant reservations. Sixty-eight percent of respondents stated they would not allow their insurance and financial products to be managed using AI.
Eighty-six percent are skeptical about investing money with the help of AI, such as through a robo-advisor. The respondents primarily want assurance that AI agents do not gain uncontrolled access to payment data (61%). Fifty-two percent value the assurance that personal data will not be collected or shared. Trust in digital payment methods is also growing; 55% of Germans now consider paying with a smartphone at the checkout secure, a six-point increase from two years ago.
Among those who pay with their mobile device, 83% say they no longer worry much about the security of the transaction. Additionally, 59% of mobile payment users report being less skeptical about digital payments than they once were. To protect themselves from potential fraud, nearly three-quarters (73%) of respondents regularly monitor their account movements, and the same number use two-factor authentication.
Over half (55%) also employ biometric methods like fingerprint or facial recognition to safeguard access to sensitive payment data.
Written by urgent.news from Handelsblatt's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
