1 in 3 Windows users have 'fallen into a reset trap' and can't escape Edge — I think it's high time Microsoft stopped messing around with default browser choices
Users report encountering 'challenges' when trying to change their default browser, and being stuck with Edge when they don't want it.
A recent survey of 2,000 US adults who own Windows PCs reveals that 1 in 3 Windows users have fallen into a reset trap, stuck with Microsoft's Edge browser despite their wishes. The Browser Choice Alliance (BCA) poll found that 80% of respondents believe there should be a one-click system to select a default browser, yet 29% of users said a Windows update contributed to their browser preference being changed or reset.
Interestingly, 19% of respondents preferred Edge as their default browser, although 7% had it set as their default even when they didn't want it. Older Windows 11 users aged 65+ reported the task of changing their browser as complex, with 61% feeling slightly or not at all confident in consistently selecting and running their preferred browser.
The BCA concludes that Microsoft should respect consumer preferences and remove barriers to ensure users control their browser experience.
Written by urgent.news from TechRadar's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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