WhatsApp web calling launches in SA: Free voice and video on desktop
The update marks a significant expansion of the app's functionality, allowing users to make and receive calls directly from their desktop or laptop.
South Africans returning from the weekend discovered a new feature on WhatsApp Web: Web Calling. The tool allows users to make and receive voice and video calls directly from their desktop or laptop, an update that long awaited businesses and heavy users.
Users can engage in one-on-one or group calls of up to 32 participants, with both voice and video options available. The service is free and accessible from any Windows, Linux or macOS device, with optimal performance on browsers like Chrome, Edge, Safari and Firefox.
A headset is recommended for the best audio quality, as external microphones and speakers may result in echo. The feature, announced late July, has been gradually introduced and is now available to South African users.
Upon opening a chat, users will notice icons for both video and voice calls. In group chats, a single video icon lets users select between audio or video, or generate a shareable link. WhatsApp has provided guides covering supported operating systems, initiating calls, and managing group video calls.
Businesses can leverage this feature for streamlined operations, while everyday users will appreciate the added convenience. With WhatsApp Web already a daily tool for many, the introduction of Web Calling signals Meta's commitment to making the platform more versatile, keeping pace with rivals offering integrated communication options.
Written by urgent.news from The Citizen's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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