Internal Google Document Reveals That Its HR AI Has Been Throwing Résumés From Qualified Applicants Straight Into the Trash

Google's top AI lab has admitted to a major flaw in its HR system as revealed in an internal memo obtained by Bloomberg. The memo, which advises job-seekers to submit a special form to ensure their application is seen by a "real human," suggests that AI-integrated hiring software used by Google DeepMind's AGI Safety and Alignment Team has been incorrectly discarding qualified CVs.

The memo bluntly states that there is a "non-trivial probability" your CV will be screened out incorrectly or take too long to reach the company. Despite this admission, a spokesperson for Google's DeepMind project maintained that the AI hiring software is functioning correctly, explaining that the special form was set up to bypass recruiter review and directly route the resumes to the relevant team members.

The situation presents a troubling example of how advanced AI can fail to deliver on its promise, leaving millions of job-seekers to navigate a digital hiring ecosystem that appears to be broken.