Civil Service must reset to meet governance demands – Aggrey-Darkoh
The Civil Service must reposition its systems and institutions to meet changing governance demands and deliver greater impact to citizens. The post Civil Service must reset to meet governance demands – Aggrey-Darkoh appeared first on Ghana Business News .
Dr Evans Aggrey-Darkoh, the Head of the Civil Service, emphasized the need for the Civil Service to reposition itself in order to meet evolving governance demands and enhance service delivery to citizens. At a public lecture marking this year's Civil Service Week, held under the theme "The Resetting Agenda for Sustainable Development: The Civil Service's Responsibilities," Aggrey-Darkoh stressed the importance of strengthening institutions, embracing innovation, and adopting new approaches.
He clarified that the "reset" call was not a rejection of the civil service's established traditions and institutional foundations but rather a deliberate effort to reassess systems, fortify institutions, and introduce innovative methods to become more responsive and effective. Aggrey-Darkoh underscored the crucial role of civil servants in governance, noting that the Civil Service provides the expertise and institutional continuity necessary to support political leadership.
In meeting the increasing demand for responsive public services, he called for stronger evidence-based policymaking, enhanced collaboration, digital transformation, and the continuous capacity development of the public-sector workforce. He encouraged public servants to adopt a positive attitude towards their work, stressing that institutional transformation necessitates not only changes in systems and policies but also a shift in mindset.
Aggrey-Darkoh highlighted the importance of ideas, urging public servants to go beyond their routine duties and think critically about their contributions to institutional transformation and national development. Drawing from a quote he encountered during a recent visit to a tertiary institution, he reminded the audience that the difference between ordinary and extraordinary performance often lies in the willingness to make an extra effort.
He urged the Civil Service to remain committed to professionalism, integrity, and accountability while remaining open to innovation and new approaches to service delivery.
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