Booking's CEO says AI will have a 'human cost' — and he wants every employee to be 'AI literate' in case their job goes away
Glenn Fogel said he told Booking's head of HR that he wants "every single employee" to become "AI literate" and able to use the tools.
Booking Holdings CEO Glenn Fogel predicts AI will have a human cost in terms of employment. He says his HR department is training staff to become AI literate. Fogel believes AI will impact employment at his company, banks, and tech firms. AI could simplify vacation planning for Booking, but may also make some careers more challenging.
The CEO discusses AI's potential impact on workers in an episode of the Grit podcast. Fogel acknowledges there's a "human cost" to AI's benefits. His comments come as various executives navigate different strategies for human employment in an AI-driven world. Some companies are cutting jobs tied to AI, while others see increased output without major headcount changes.
Fogel made it clear he wants every Booking employee to be AI literate. If AI makes a role redundant, he hopes that person would be better positioned for a new opportunity. The company views making AI literacy a "foundational capability" as an ongoing, continuous process. Fogel predicts employment challenges, particularly for investment banks, as AI takes on more tasks.
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