Prudential warns against scammers impersonating staff, financial representatives
Members of the public have reported receiving scam calls and WhatsApp messages, said the insurance provider.
Singapore's Prudential has warned the public about scammers impersonating company staff and financial representatives. These fraudsters contact victims through phone calls or WhatsApp messages, claiming that their personal information has been used to purchase insurance policies fraudulently. The scammers present fake policy documents and connect victims with fake officials to obtain sensitive information or trick them into transferring money.
Prudential Singapore confirmed that its systems are secure and there is no leakage of confidential data. The company reassured customers that it will continue to send security advisory emails and never send payment links. To access policy information safely and securely, customers should use PRUServices online or log in to their Prudential Singapore app.
Prudential advised customers not to share their login details with anyone and emphasized that their corporate office does not use WhatsApp for official communication. Those who suspect they have been targeted by such scams and may have disclosed personal or financial information should contact the police immediately. Prudential urged customers not to engage with suspicious callers, click on links, open PDFs, or reveal personal information.
Customers can reach out to their financial representative, call the PRUCustomer Line at 1800-333-0-333, or submit a Customer Enquiry Form online for verification and assistance.
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