Selangor Plans To Introduce A New Super App To Bring 12 Local Councils Under One Platform
The state of Selangor is planning to develop a new integrated application that brings together services and complaint channels from all 12 of the state’s local authorities (PBTs). State Local Government and Tourism Committee chairman Datuk Ng Suee Lim said the proposed “super app” is intended to simplify and speed up dealings with the various […] The post Selangor Plans To Introduce A New Super…
Selangor authorities are developing a new integrated application, dubbed a "super app," to consolidate services from the state's 12 local councils. This initiative aims to streamline and expedite interactions with various councils, addressing resident concerns over multiple applications for different services. The proposed platform would enable users to access a centralized hub for services such as assessment tax payments, business licenses, building plan matters, parking, and public complaints.
The state government, led by State Local Government and Tourism Committee chairman Datuk Ng Suee Lim, is addressing feedback that multiple applications can confuse residents and hinder efficient service usage. Security and reliability will be prioritized, with rigorous vetting of vendors and regular monitoring to protect user data.
This follows recent incidents where two parking systems were taken offline due to a cyberattack, leaving users unable to make payments.
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