New house left ‘incomplete and leaking’, Kerala man wins Rs 40,000 from contractor
A Kerala man has received compensation of Rs 40,000 from a building contractor after a consumer forum found the contractor guilty of providing defective construction work. The Wayanad District Consumer Disputes Redressal Commission ruled in favor of the consumer, awarding Rs 30,000 as compensation and Rs 10,000 for litigation costs.
The dispute arose when the contractor abandoned the original contractor mid-project and left several defects, including a leaking ceiling. Despite paying Rs 34.52 lakh, the complainant only received Rs 2.50 lakh worth of work completed. The expert commission report highlighted issues with the gypsum ceiling and water leakage between the roof and walls, which the contractor acknowledged as deficiencies in service and unfair trade practices.
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