Migrant workers fill restaurant gap

The Thai restaurant industry is grappling with a significant labor shortage, as many Thais are unwilling to work in the sector. This shortage has led operators to hire migrant workers from countries like Myanmar and Laos, who are willing to take on the physically demanding jobs. Tech creator Pongsuk Hiranprueck recently observed this issue firsthand when he was served by a foreign waitress who could speak Thai, while the majority of other staff members could not.

Restaurant Association president Chanon Koetcharoen noted that his association primarily consists of small and medium-sized restaurant operators who face similar challenges. He suggested that increasing the daily minimum wage could encourage more Thais to return to restaurant work, but cautioned that this would likely result in higher operating costs and ultimately, higher menu prices.

Most migrant workers in the industry are from Myanmar, with Lao workers following as the second largest group. These workers, who often speak Thai or a similar language, are typically employed in positions such as serving in buffet-style restaurants, which require a large number of staff due to the labor-intensive nature of the work.

While the online debate has highlighted the need for restaurants to have at least some Thai-speaking staff, Chanon and other industry leaders emphasize that not every employee needs to be fluent in the language. Restaurants in tourist areas, where customers come from diverse backgrounds, may particularly benefit from hiring staff who can communicate in multiple languages.

The Thai Restaurant Association's president, Thaniwan Kulmongkol, stressed the importance of operators adhering to regulations, such as obtaining a Food Handler Certificate, to ensure the safety of consumers.