How Indian Railways’ new Passenger Reservation System will change train ticket booking
Indian Railways is set to modernize its train ticket booking process with a new Passenger Reservation System (PRS) that will replace the existing 40-year-old system. Developed by Centre for Railway Information Systems (CRIS), the PRS will enable faster and more convenient reservations for passengers. The phased migration to the upgraded system began in August 2026, with testing conducted under varying levels of user load before the complete replacement of the old system.
The new PRS will support online and mobile ticket booking through platforms like IRCTC and RailOne, while also handling seat allocation, waitlists, RAC status, and passenger enquiries. The upgraded system is projected to handle over 1.5 lakh ticket bookings per minute and process 40 lakh enquiries per minute, a significant improvement from the current capacity of 32,000 bookings and 4,000 enquiries per minute.
Written by urgent.news from The Indian Express - India's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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