How Indian Railways’ new Passenger Reservation System will change train ticket booking
Indian Railways is set to overhaul its Passenger Reservation System (PRS), a critical component of the railway booking process, as part of a phased digital transformation. The current PRS, which has been in use for over four decades since its introduction in 1986, will be upgraded in stages beginning in August 2026. The new system aims to significantly boost ticket booking capacity, processing capabilities, and user experience.
By upgrading the PRS, Indian Railways plans to handle more than 1.5 lakh ticket bookings per minute and over 40 lakh enquiries per minute, a considerable leap from the current levels of about 32,000 bookings and 4,000 enquiries per minute. The revamped system will feature a user-friendly, multilingual interface and be built on a cloud-enabled platform, ensuring greater scalability, flexibility, and reliability.
This upgrade is a step towards modernizing railway ticket booking, making the process faster, more convenient, and smoother for millions of passengers across the country.
Written by urgent.news from The Indian Express's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
