Erring car dealer’s import license suspended; SR8 million fine imposed
RIYADH — The Ministry of Commerce announced the suspension of a car dealership and its ban from importing vehicles. The dealer was also fined SR8.12 million for failing to comply with consumer rights and for violating the Commercial Agencies Law and its executive regulations. The violations also include those pertaining to provisions related to maintenance, spare parts availability, manufacturing…
The Ministry of Commerce in Saudi Arabia has suspended a car dealership and imposed a fine of SR8.12 million on the business for multiple violations of consumer rights and commercial laws. The investigation uncovered 175 breaches, including a lack of spare parts and failure to provide replacement vehicles during maintenance periods.
The dealership was also found to have neglected after-sales services, manufacturing quality guarantees, and consumer maintenance responsibilities. Following the discovery of these infractions, a specialized ministry team contacted affected consumers to ensure they received compensation and replacements vehicles. The team also summoned the vehicle manufacturer and monitored the dealership's compliance with corrective recommendations.
The ministry will continue to oversee recall campaigns and oversee the transfer of the brand to another agent, provided they demonstrate readiness to meet consumer needs. The ministry has warned that any further violations will result in further penalties, which may include publicizing the breaches as mandated by law.
Written by urgent.news from Saudi Gazette's reporting — not their text. Machine-written — it may contain errors, so check the original before relying on it.
