Cyprus-based enterprise agentic CX company Omilia secures €58.1 million in Series B funding
Omilia, the Cyprus-based self-learning agentic CX company, has secured a €58.1 million ($67 million) Series B funding round led by Expedition Growth Capital. The company plans to use this capital to support continued growth acceleration in North America and globally, including the opening of Omilia’s first US office in the second half of 2026. The […] The post Cyprus-based enterprise agentic CX…
Cyprus-based agentic CX company Omilia has secured €58.1 million in Series B funding led by Expedition Growth Capital. The funding round aims to fuel growth in North America and globally, with plans to open the first US office in the second half of 2026. Omilia, founded in 2002, provides an AI-powered cloud platform that enables enterprises to transform their customer service with self-learning agents.
The company's technology, built on proprietary Voice AI, caters to large-scale enterprise voice interactions and claims to resolve over 50,000 concurrent calls for a single client while maintaining sub-second latency and industry-leading accuracy. Omilia's notable clients include Capital One, Discover, Taco Bell, and RBC. CEO and co-founder Dimitris Vassos expressed that the funding will accelerate the distribution of Omilia's powerful capabilities to enterprise customers seeking a best-in-class AI platform for contact centre transformation.
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