EU right to repair law takes effect: What it means for you

The European Union has implemented a new law that grants consumers a "right to repair" their broken devices and appliances. Under this directive, manufacturers must repair products even if they are out of warranty. The law aims to reduce electronic waste by making repair more accessible and affordable.

The "right to repair" law will allow consumers to request repairs for devices that can be technically repaired, regardless of warranty status. These repairs must be conducted within a reasonable timeframe and at a reasonable cost. Manufacturers are also required to make spare parts accessible for longer periods at reasonable prices.

If a consumer opts to repair an appliance within the warranty period, the product's legal guarantee will be extended by one year. However, the directive still needs to be implemented by each member state, including Germany.

A survey by Refurbed revealed that many people avoid repairs due to high costs. For example, an original screen for an iPhone 13 (from the 2021 edition) costs 275 euros excluding VAT. Additionally, one in three respondents said they regularly replace functioning electronics.

Professor of Sustainable Consumer Behaviour Ruth Mugge points out that repair is often uncertain and time-consuming. Consumers may not know where to go or what the issue is, and repairs can often take a long time. However, she believes the new directive is a crucial first step in raising awareness about repair options.

Member states must promote repair through various measures like financial and non-financial incentives, such as information campaigns, repair training, and repair vouchers. These actions could help EU countries implement the directive more effectively. The online platform mentioned in the directive is expected to be introduced in 2027, allowing consumers in Europe to find repair services more easily.