Jailed funeral boss angers families with 'apology'

Disgraced funeral boss Robert Bush, who failed to properly bury or cremate people and gave grieving families ashes of strangers, has offered written apologies to affected families. However, some family members have reacted angrily to Bush's letter of apology. Bush was sentenced to 20 years in prison for 67 offenses, including 30 counts of preventing a lawful and decent burial and theft from charities. The reactions from affected families highlight their deep disappointment and anger at Bush's actions.