‘I feel like I dug my own grave’: The workers caught in the AI transition
Lisa says she never felt the need to use artificial intelligence (AI) in her work.
The article "I feel like I dug my own grave": The workers caught in the AI transition discusses the impact of artificial intelligence on the outsourcing industry in the Philippines. Lisa, a single mother who worked in content writing for 15 years, was recently made redundant after her company began using AI-generated material that required her editing.
She feels responsible for her own job loss, as she and her colleagues were used to train the AI on the company's writing style. The article highlights the vulnerability of the outsourcing industry in the Philippines to AI automation, with the International Labour Organization estimating that over one in four workers in the country are employed in occupations exposed to generative AI.
The article also emphasizes the fear of speaking publicly among former outsourcing employees, as they signed confidentiality agreements in return for severance pay and fear that it could hurt their chances of finding work in the industry.
Brief written by urgent.news from MyJoyOnline Ghana's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
