‘Devastated’: Tung Wah College says sorry for false admission offers to 10,000 hopefuls
A tertiary institution in Hong Kong has apologised for mistakenly sending an email to all 10,000 of its applicants telling them that they had been admitted and asking them to pay an acceptance fee, saying the error was an administrative oversight. The blunder involving Tung Wah College (TWC) in Kowloon on Wednesday sparked angry complaints online for briefly raising the hopes of candidates who…
Tung Wah College in Hong Kong has issued an apology after mistakenly sending an email to all 11,139 of its applicants, informing them that they had been admitted and requesting a HK$5,000 acceptance fee. The administrative error occurred on Wednesday and caused widespread frustration among hopeful students who had yet to receive university offers.
Over 45,000 students in the city received allocation results on Wednesday morning through the Joint University Programmes Admissions System (Jupas). A college spokeswoman confirmed the incident and expressed deep regret for the confusion and distress caused. The institution immediately launched a crisis management team to address the issue and is conducting a comprehensive review of its message delivery processes and email system.
The college will also optimize its monitoring procedures to prevent similar mistakes in the future. The email, sent at 9am, included a HK$5,000 acceptance fee request, but the college later sent an apology letter at 3pm clarifying that all final offer results were subject to official confirmation via the Jupas portal.
Written by urgent.news from South China Morning Post's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
