Familiar face detection is broken on Walmart Onn cameras — but there’s a fix on the way
Paying for Google Home Premium but missing familiar faces? Your Onn camera may be why.
Walmart's Onn smart cameras have been marketed as compatible with Google Home, featuring Google Gemini technology. However, users have found that the familiar face detection feature, available with a Google Home Premium subscription, is not working with the Onn cameras. Engineers investigating the issue have traced the problem to the cameras' compatibility, and a fix is being rolled out.
Onn cameras provide a more affordable option compared to Google's own smart cameras, while maintaining compatibility with Google's ecosystem. When Walmart first introduced these cameras last year, they expanded the lineup with new models last summer, all boasting full Google Home support with Gemini. However, the cameras have been experiencing issues with Gemini and Google Home, necessitating a paid subscription for optimal performance.
Google Home Premium offers two subscription tiers: Advanced, priced at $20 a month, includes 24/7 video history and all premium features, while a $10 Standard plan still includes familiar face detection, alerting users to familiar faces and warning them about unfamiliar ones. On Reddit's Google Home subreddit, an Onn camera owner reported that even with a Standard plan, familiar face detection remains non-functional.
Written by urgent.news from Android Authority's reporting — not their text. Machine-written — it may contain errors, so check the original before relying on it.
