MTN Ghana: Ghana Card will detect MoMo loan defaulters who dispose of SIM cards

MTN Ghana's Field Service Manager in Kumasi, Dickson Amoung-Yam, has warned that mobile money loan defaulters who dispose of their SIM cards will be caught by the Ghana Card system. In an interview with the Ghana News Agency, Amoung-Yam stressed the importance of loan repayment, stating that borrowers who refuse to pay will no longer be able to evade consequences due to the identification details linked to their Ghana Card.

He cautioned that if individuals attempt to register a new SIM card, their previous information will be detected since it is already stored in the service system. Amoung-Yam urged loan borrowers to settle their debts promptly, ensuring that the benefits of the MoMo service can be extended to others. He emphasized that customer satisfaction is the driving force behind MTN Ghana's operations, motivating the company to invest in enhancing services.

The manager also encouraged customers to immediately report any service issues to the company, assuring them that there are no obstacles to their satisfaction. He highlighted that even farmers in remote areas now have access to mobile communication, demonstrating the gradual coverage of signals across Ghana. Furthermore, Amoung-Yam recommended that customers utilize various apps to avoid long queues typically experienced at MTN offices.