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The FAA’s IT troubles are far bigger then AI

U.S. airlines are still reeling from a nationwide groundstop issued late Friday night that interrupted weekend travel and wreaked havoc on schedules. The culprit, the Federal Aviation Administration says, was simply outdated tech. The groundstop was followed by eager speculation on social media about what might have caused the issue. Some pointed a finger at a new AI system that the FAA…

The FAA’s IT troubles are far bigger then AI

A nationwide groundstop affected U.S. airlines, forcing delays and disrupting weekend travel. The Federal Aviation Administration (FAA) blames outdated technology, specifically the use of a legacy analog system called Time-Division Multiplexing (TDM), which overloaded and impacted telecommunications systems. This caused disruptions to air traffic control facilities, known as TRACONs, which direct flights at airports.

Transportation Secretary Sean Duffy stated that upgraded systems did not experience the outage, highlighting the issue lies with the old legacy equipment. The Transportation Department is seeking additional funding to overhaul the nation's air traffic control system, but it has only received $15 billion over the past 25 years, with little progress.

The FAA's problems extend beyond AI, as its technology is deeply rooted in outdated systems and procedures, making it difficult to update while still in use. The agency has faced multiple major outages, including one in 2023 when a contractors accidentally deleted files that disrupted the U.S.'s Notice to Airmen system, which alerts pilots to potential hazards.

Despite efforts to improve the system through private industry collaboration and modernization, the process has been slow and fraught with additional problems. The FAA has also struggled with ensuring upgrades do not disrupt all air traffic control systems, a challenge that highlights the need for better backup systems. While the FAA has begun deploying AI for various applications, such as pilot voice transcription and drone detection, the agency has not effectively communicated its plans to use AI safely, leaving it vulnerable to the risks associated with the technology.

A recent incident involving a burnt copper wire at Newark Liberty International Airport caused a 90-second communications blackout, revealing the need for a substantial upgrade of the agency's aging infrastructure. The GAO reported that the FAA has replaced only 2,560 of its 5,170 aging copper wires, emphasizing the scale of the problem.

Written by urgent.news from Fast Company's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Read the original at fastcompany.com →

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