Spam calls: TRAI bars 1.24 lakh telecom resources, disconnects repeat offenders
TRAI has barred over 1.24 lakh telecom resources from outgoing services due to unsolicited commercial communication violations. During the July-September quarter, it received 15.29 lakh spam complaints, with 7.23 lakh being actionable. The regulator blacklisted 374 senders and blocked 3,725 SMS headers for one year. A significant number of consumers registered their preferences on the Do Not…
The Telecom Regulatory Authority of India (TRAI) has taken significant action against telecom resources involved in spam calls and messages, disconnecting 1.24 lakh resources and blacklisting 374 entities for one year for violating unsolicited commercial communication (UCC) rules in the July-September quarter. TRAI received a total of 15.29 lakh complaints about spam calls and messages during this period, with 92.9% of these complaints reported through the TRAI DND App, which had recorded 42.36 lakh downloads by September 30.
Telecom operators flagged 19.9 billion incoming calls and SMSes as suspected spam, and issued over 45.9 lakh warning notifications to suspected senders. TRAI has also introduced dedicated numbering series for promotional calls, service calls, and transactional communications to help consumers distinguish between different types of messages.
Brief written by urgent.news from Times of India's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
