Paid Rs 1.3 lakh for son’s speech therapy but ‘got no results’, father wins Rs 2 lakh payout

A minor son received speech and occupational therapy at a centre in Telangana, but his father claims the centre failed to provide promised services. The father paid Rs 1.30 lakh for the therapy but noticed no improvement in his son's speech. After two months, he requested the centre to switch to speech therapy instead of occupational therapy.

However, the centre allegedly insisted on continuing both types of therapies. The father then enrolled his son at another therapy institute where he showed improvement. The Warangal District Consumer Disputes Redressal Commission found the centre negligent in providing proper service, and directed them to refund Rs 1.30 lakh to the father, with 9% annual interest, as well as pay Rs 50,000 for mental agony, inconvenience, and financial loss, and Rs 10,000 for litigation costs.