Outage at HR platform Workday locks millions of employees out of their account
Workday outage leaves employees of thousands of businesses unable to access workplace tasks.
Workday, a human resources platform, experienced a widespread outage on the evening of November 13, leaving employees unable to perform various tasks within the system. The company placed some of its systems into maintenance mode to address an issue it discovered during testing. According to the San Francisco Chronicle, the problem led to inconsistent information and potential errors when users attempted to access their accounts or complete tasks.
Reports of the outage spiked on Downdetector around 5:19 PM Eastern time, though the issue has since diminished. While it is unclear if the outage impacted all of Workday's customers, the company confirmed that 11,500 organizations globally rely on its platform for various HR tasks. Notable clients include retail giant Target, retail giant Walmart, financial services provider Charles Schwab, stock exchange Nasdaq, streaming giant Netflix, as well as government entities such as the United States Department of Energy and NASA's Jet Propulsion Laboratory.
Workday has apologized for the disruption and expressed its commitment to finding a solution to rectify the problem.
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