Mumbai Consumer Commission Orders Poddar Housing To Refund ₹1.47 Lakh To Flat Buyer, Pay ₹30,000 Compensation And Costs
Mumbai, November 14, 2026: The District Consumer Disputes Redressal Commission, Mumbai Suburban, has directed Poddar Housing (Poddar Riviera Phase-I) to refund Rs 1.47 lakh to a flat buyer after finding deficiency in service for failing to return the booking amount despite agreeing to refund it after deducting Rs 25,000. The commission also directed the developer to pay ₹20,000 as compensation…
Mumbai's District Consumer Disputes Redressal Commission has ordered Poddar Housing to refund Rs 1.47 lakh to a flat buyer, pay ₹30,000 for mental distress, and cover litigation expenses. Shyamsunder Madanlal Varma, a resident of Malad, had booked a flat in Poddar Riviera Phase-I in Kalyan but was unable to obtain a bank loan. After requesting a refund from the developer, no money was returned despite multiple attempts via phone and email.
The commission noted that the developer had previously agreed to refund the booking amount, minus ₹25,000, but failed to provide justification for the deduction. The commission ruled that the general non-refundable clause in the booking form was not sufficient to retain the buyer's money. The developer, who did not attend the proceedings, was given 45 days to comply. If non-compliance occurs, the developer will owe 9% annual interest on the refund amount.
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