Microsoft announces service ‘restored,’ global outage over

On Saturday, Microsoft announced that it had "restored service" to its customers, bringing to an end a major outage that had caused widespread disruption globally. The company stated in a post on X that it had "completed our efforts to address the underlying issue" and "restored service to the remaining impacted customers and regions."

The outage, which began on Thursday, affected Microsoft's products in at least 74 countries and territories across the Americas, Europe, Asia, and Africa. Downdetector reported the global disruption, which took the company's services offline. Initially, Microsoft attributed the issue to "elevated load" on its infrastructure, noting it was not related to cyber threats or AI/agents.

The disruption impacted Outlook email service, the Microsoft Teams communication platform, and the company's Copilot AI assistant. In an attempt to take advantage of the situation, a phishing campaign was detected on Friday. The emails, imitating Microsoft's service notifications, warned users that messages blocked during the outage would be deleted unless they clicked to restore them.