MCMC to expand internet user experience data collection initiative nationwide

The Malaysian Communications and Multimedia Commission (MCMC) plans to expand its nationwide internet user experience data collection initiative, aiming to pinpoint areas needing service quality enhancements. The Selangor Speed Test Month 2026, conducted from September 16 to October 15, successfully identified regions with poor internet service quality through user tests.

MCMC Chief Officer Bukhari Yahya stated that the findings would be analyzed and used to engage service providers for swift remedial action in affected areas. The initiative also revealed discrepancies between coverage shown in computer-based analyses and actual user experiences, often due to geographical factors and physical obstructions.

MCMC emphasizes the significance of public participation via the MCMC Nexus application, which complements existing monitoring efforts. The test data remains anonymous, recording only results without personal user information, alleviating concerns about privacy. The initiative may be expanded nationwide, targeting locations with challenging terrain or high economic impact.

In Selangor, the initiative recorded over 100,000 internet speed tests, with nearly 30,000 contest entries from 1,746 participants. Participation was encouraged through engagement sessions with government agencies and local leaders to include rural and remote areas in the data collection.