Kenya Power issues emergency communication channels after Microsoft outage disrupts email services
Kenya Power has issued alternative communication channels for customers seeking assistance after a global Microsoft outage disrupted the utility company’s email services, temporarily affecting its ability to respond to queries submitted through email. In a customer alert shared on the night of Friday, November 13, 2026, the electricity distributor apologised for the disruption and urged […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.