Campground booking portal disabled while data breach investigated
The ACT government says it has contacted around 6,000 customers, alerting them to potential scam activity on a national park booking site.
Suspicious messages have been reported by some Canberrans following a cybersecurity breach of a booking portal used by the government for campgrounds. The platform, Bookeasy, has stated that only personal details have been compromised, but no credit card information. The ACT government has temporarily disabled the Bookeasy platform, while still allowing bookings to be made directly through their own website.
The ACT government is urging vigilance in light of the breach, as similar cyberattacks have occurred in Queensland, Victoria, and South Australia. Bookeasy is currently investigating the incident and has identified potential compromising of customers' personal and booking information, but has not detected any access to credit card details.
The ACT government has emailed around 6,000 users, warning them of potential scams or phishing attempts. The department's executive group manager, Bren Berkevics, has advised extreme caution and urged people to avoid clicking on links or providing sensitive information to third-party applications.
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