Platform Engineering for Service-Based Organizations
A consultant wraps up a Kubernetes migration task for a financial services client and moves to a new engagement. For the new client, he does the Kubernetes migration again, covering rebuilding CI/CD, observability, and access management from scratch. The consultant is solving the same problem that three other teams in his organization already solved last quarter for other clients. So, there are…
The source material discusses the challenges of platform engineering within service-based organizations, contrasting them with the more streamlined approach seen in product companies. It highlights the difficulties faced by service companies in adopting platform engineering due to their diverse client environments and the frequent turnover of consultants.
The article advocates for a "capability layer" approach to address these issues, emphasizing the importance of capturing and reusing the institutional knowledge and best practices accumulated through multiple engagements. This capability layer consists of two key components: a capability layer for organizational memory and an internal consultant IDP for tooling and environment setup.
The aim is to improve delivery speed, decision-making, and consistency across service-based organizations.
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