OpenAI launches ChatGPT Wallet, claiming its a safe way to have AI shop for you

OpenAI has introduced ChatGPT Wallet, a new service designed to facilitate AI-assisted online shopping while addressing concerns about security and privacy. The service aims to alleviate skepticism surrounding AI agents making purchases on behalf of users. ChatGPT Wallet enables AI agents to purchase items for users without repeatedly sharing credit card details, instead using a secure payment token.

Before each transaction, users must manually approve the purchase details, including items, total, and selected card, via a security check like Face ID or a fingerprint scan. This approach allows users to retain card rewards and dispute protection while leveraging AI shopping assistance.

The launch of ChatGPT Wallet comes amid resistance from e-commerce and financial services companies, such as Amazon, JPMorgan Chase, and United Airlines, who have blocked AI agents from their platforms due to security concerns. To build trust, OpenAI is providing businesses with tools and guidance to support AI shopping agents while adhering to strict rules and parameters.

Users can access ChatGPT Wallet through the ChatGPT Pro subscription in the U.S. and can currently use it with websites that permit AI agents' participation. However, the service is currently in a trial phase, allowing OpenAI to assess how businesses respond to AI agents' purchase capabilities.