NADRA Shares Easy Way to Recover Pak ID Accounts

The National Database and Registration Authority (NADRA) has outlined a straightforward process for Pakistani citizens to regain access to their Pak ID accounts if their CNIC number is already associated with another account. Some users may encounter an error message indicating that their CNIC number is already linked to another account when attempting to register on the Pak ID mobile application.

NADRA encourages users not to create new accounts in such scenarios, but rather to recover their existing accounts. To do this, users should utilize the app's password recovery feature and identity verification process.

To recover their account, users must first open the Pak ID mobile application and input their CNIC number on the login screen. They should then select the “Forgot Password” option and provide their email address. Following this, a two-factor authentication (2FA) code will be sent to the specified email address. Users must then enter this code within the app to proceed.

Upon successful email verification, users must complete biometric verification to affirm their identity. Once these steps are completed, users will be able to access their existing Pak ID account.

The Pak ID mobile application grants citizens access to a range of NADRA services, including CNIC renewal, modification, replacement, and other identity-related applications. For those who continue to experience registration or login difficulties, NADRA's helpline at 1777 can be contacted for further assistance.