Microsoft Outage LIVE: Microsoft says steps to fix Outlook outage not going 'as expected'
Microsoft explained that a portion of its infrastructure was 'experiencing elevated load' which it said was 'likely contributing to the connectivity errors'
On Thursday, November 13, 2026, a significant outage impacted multiple Microsoft platforms, including Outlook, Teams, Copilot, and various Microsoft 365 services. Nearly 130,000 users reported problems accessing Outlook just after 1 pm local time, with issues persisting even as reports of difficulties began to subside. Microsoft acknowledged that its efforts to resolve the issue were not moving forward as planned, expressing the need for alternative solutions to restore service.
The outage affected not only users directly reliant on Microsoft's email and collaboration services but also broader business ecosystems, causing disruptions in customer communications, scheduled meetings, and internal operations. Companies such as Atsuya Technologies Pvt Ltd and Bharti Airtel reported difficulties in sending critical emails, accessing customer alerts, and conducting internal communications.
The consequences of the outage extended beyond individual users and businesses, impacting sectors reliant on seamless digital communication. Microsoft acknowledged that most core functionalities of Teams were operational, but services dependent on Exchange Online were experiencing failures, including Outlook, Teams, and Copilot.
As of the latest update, Microsoft stated that service restoration efforts were underway, but the timeline for a full resolution remained uncertain.
Written by urgent.news from The Hindu - Sci-Tech's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
