Urgent.News

What's breaking now, across thousands of outlets.

Business

Microsoft outage: company scrambles to fix global issue that took down Outlook and Teams

Tech firm says it is ‘deeply sorry’ for disruption that took services down and has now addressed the underlying issue What caused the outage and when will it be fixed? Microsoft outage hits UK hospitals, GPs, schools and police Tell us: have you been affected by the outage? Microsoft has said it is “deeply sorry” for a widespread outage that caused disruption to millions of users, organisations…

Microsoft outage: company scrambles to fix global issue that took down Outlook and Teams

Microsoft experienced a widespread outage on Thursday, disrupting services for millions of users, organizations, and businesses globally. The company issued an apology, stating it was "deeply sorry" for the disruption and had addressed the underlying issue. The outage affected multiple services, including Outlook and Teams, impacting users in the UK, US, Australia, Japan, and India.

Government agencies, schools, hospitals, and financial institutions were among those affected. Microsoft took approximately 18 hours to restore services gradually, beginning midday GMT on Friday. The company attributed the outage to a technical issue, not related to cyber-attacks or AI agents, and suggested the problem may have been due to misconfigurations in the network layer.

Written by urgent.news from Guardian Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

This story

This is one outlet's version. Read the fullest account.

Read the original at theguardian.com →

More in Business

More from Friday 13 November →