Microsoft 365 outage hits Outlook and Teams as Friday 13 begins
Users of Microsoft systems across the World face disruption after overnight recovery attempts fail. Millions of people relying on Microsoft […]
Microsoft's global 365 service suffered a widespread outage on Friday the 13th, disrupting Outlook and Teams for millions of users worldwide. The issue began on Thursday, with users reporting problems accessing email through Outlook's website or desktop app. Mailboxes could not be opened, and messages were delayed or failed to send in Europe, the UK, Australia, and parts of Asia.
Issues also extended to other Microsoft 365 services like Teams, Copilot, SharePoint Online, OneDrive, Defender, and Planner. While Teams messaging and online meetings remained functional for many, functions reliant on Exchange Online, such as calendars and meeting scheduling, were impacted. Microsoft stated that infrastructure across several regions was handling an unusually heavy load, with a process managing secure connections on affected servers becoming overwhelmed.
Engineers worked to restart servers, adjust configurations, and redirect traffic, but earlier fixes did not resolve the issue. No specific timeline for the full restoration of services was provided. Users could monitor the official Microsoft 365 status page for updates. This Friday disruption echoes a similar outage in July 2024 caused by a faulty CrowdStrike update, which affected airlines, businesses, and public services.
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